Welcome to Our Staff Directory |
Robert Chambers is the founder of ROC Insurance Group, an independent insurance agency based in Madison Heights, Virginia. With over a decade of experience in the insurance industry, Robert specializes in providing customized protection plans for individuals, families, and businesses. He is a licensed agent in multiple states with deep underwriting experience across long-haul trucking, business insurance, workers' compensation, personal lines, and health insurance.
Amanda, the ROC of the agency, has over ten years of customer service experience. She is knowledgeable about health insurance and excels in communicating with clients. Amanda is a senior executive tasked with overseeing the day-to-day administrative and operational functions of the business.
Mauricio is an experienced account manager and customer service representative. He is dedicated to providing quality care for the ultimate customer experience. One of his best attributes to the agency is to develop great relationships with clients.
Devon brings over 14 years of customer relations experience across a variety of industries, including retail, hospitality, and caregiving. Throughout her career, she has built a reputation for providing exceptional service, fostering meaningful relationships, and genuinely caring for those she serves. Her experience working with people from all walks of life has strengthened her ability to understand individual needs and provide thoughtful, personalized support. For years, Devon knew her passion was helping others, but it wasn't until she was introduced to Robert Chambers and ROC Insurance Group that she realized she could combine that passion with a career dedicated to protecting families, individuals, and businesses. Through conversations about the insurance industry and its impact on people's lives, she discovered an opportunity to make a meaningful difference by helping others prepare for the unexpected and protect what matters most. As she works toward obtaining her insurance license, Devon is committed to expanding her industry knowledge and developing the skills necessary to provide exceptional guidance and service. She is excited to begin her journey with ROC Insurance Group and looks forward to building lasting relationships with clients while helping them make informed decisions about their insurance needs. Devon believes that trust, compassion, and genuine care are the foundation of every successful client relationship, and she is dedicated to delivering an experience that reflects those values every day. |