Robert Chambers is the founder of ROC Insurance Group, an independent insurance agency based in Madison Heights, Virginia. With over a decade of experience in the insurance industry, Robert specializes in providing customized protection plans for individuals, families, and businesses. He is a licensed agent in multiple states with deep underwriting experience across long-haul trucking, business insurance, workers' compensation, personal lines, and health insurance.
Amanda, the ROC of the agency, has over ten years of customer service experience. She is knowledgeable about health insurance and excels in communicating with clients. Amanda is a senior executive tasked with overseeing the day-to-day administrative and operational functions of the business.
Mauricio is an experienced account manager and customer service representative. He is dedicated to providing quality care for the ultimate customer experience. One of his best attributes to the agency is to develop great relationships with clients.
With over a decade of experience in sales management and eight years in customer service, I bring a strong foundation in client relations and problem-solving to ROC Insurance Group. I previously worked with UnitedHealth Group, specializing in Medicare Advantage (M&R) and Part D benefits, where I supported providers with claims, billing, prior authorizations, and approvals. I also managed cases involving end-stage renal disease and coordinated medical transportation services through Optum for three years. This background gives me a comprehensive understanding of healthcare coverage and client advocacy, skills I now apply to helping individuals and businesses find the right insurance solutions with ROC Insurance Group. |
Contact any of our team members today.
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We are licensed in VA, NC, and FL
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